Privacy Policy

Casello TM is committed to protecting your privacy and managing personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how Casello TM collect, use, disclose, and safeguard personal information. Effective Date: August, 2025.

1. Background

Casello TM understands that privacy is important to our customers, employees, and partners. Casello TM collects personal information through our website, project engagement, employment processes, and general business operations. Casello TM takes reasonable steps to ensure all personal information is handled securely and lawfully.

2. Sharing of Personal Information

Casello TM does not sell or trade your personal information to third parties. Casello TM may disclose personal information to trusted third parties where necessary to deliver our services, meet compliance obligations, or support business operations. This may include:

Clients and builders – for site access, inductions, project onboarding, and compliance requirements
Subcontractors and consultants – for coordination of project activities or safety and regulatory compliance
Service providers – such as IT support, HR systems, and marketing tools (e.g. contractors preparing promotional communications may access email lists)

All third parties are required to adhere to strict confidentiality and privacy conditions and are only granted access to the specific information needed to perform their role. With your permission, Casello TM may occasionally send marketing information about Casello TM services or projects that may be of interest. Casello TM may also disclose personal information if required or authorised by law, regulation, or court order.

3. Sensitive Information

Casello TM  may collect sensitive information—such as health details or union membership—only where it is necessary for employment, safety, or compliance purposes. This information is collected with your consent and managed with heightened security controls.

4. Marketing

Casello TM may send you promotional emails or updates relating to our services or projects, where legally permitted and relevant to the reason your information was collected. You may opt out of receiving these communications at any time by contacting us. Casello TM will update our records within 30 days.

5. External Links

Casello TM offers links to other sites that may not be operated by Casello TM. Casello TM are not responsible for the content or privacy practices of these third-party websites. Casello TM recommend reviewing their privacy policies independently.

6. Security of Information

Casello TM uses secure systems and access controls to protect personal information from loss, misuse, unauthorised access, alteration, or disclosure. Casello TM regularly review our data protection measures to ensure continued security.

5. Access and Correction

You have the right to access or correct the personal information we hold about you. To do so, please contact us using the details below. We will respond within a reasonable timeframe.

5. Changes to Casello TM Privacy Policy

Casello TM reserves the right to change this Privacy Policy at any time. Casello TM will notify of any changes by posting an updated version of the policy on the Casello TM website www.casello.com.au. Continued use of our services after changes are made constitutes your acceptance of the revised policy

6. Contact details

If you have any questions, concerns, or wish to make a privacy complaint, please contact us:

Mail:  1/603 Keilor Road, Niddrie VIC 3042.

Email: enquiries@casello.com.au

Telephone: 03 9066 3555